Contacting Us by Email
We are happy to answer queries on products, orders, the website and anything else at the below address:
We endeavour to respond to all emails within 24 hours.
:If your purchase was at The Rugby Store, Twickenham Stadium please email firstname.lastname@example.org
Contacting Us by Phone
If you'd like to speak to one of our friendly advisors, please contact us on one of the below numbers:
- Customers within the UK: 0333 014 4546
- All other customers: + 44 (0)3330144546
Our opening times are 8am to 8pm Monday-Friday and 9am to 4pm at weekends. Outside of these hours, please send us an email and we'll get back to you swiftly.
Our representatives are currently available between 8am - 8pm Monday to Friday, 9am - 4pm Saturday and Sunday except as follows:-
Bank and other Public Holidays in England 10am – 4pm
Contacting Us by Post
You can of course write to our team at any time using the address below:
England Rugby Store
Visit Us In Store
The Rugby Store
Twickenham Stadium - South Stand
Free parking is available at the stadium, enter via the gate on Whitton Dene (Rugby Road and at roundabout first exist)
follow directions to the West. SatNav postcode is TW1 1DZ.
Monday - Saturday 10am-6pm, Sunday 11am-5pm*
*Store opening times may vary on Twickenham event days*